Who we are
Your information which we collect to participate in our programs is as follows:
Criminal Background Check
Contact information which includes telephone numbers and email address
Demographic information such as postal code, preferences, and interests
Medical information such as special needs, disabilities, medical conditions, vaccinations, and dietary requirements
and other information relevant to customer surveys and/or offers
How we collect information
Your information is collected during requests for information and general communication through telephone communications, internet communications, and other electronic mediums.
What do we do with the information which you provide?
We require your information to understand your needs so as to provide you with a better service, particularly for the following reasons:
Internal record keeping
We may use your information to improve and develop our products and services.
We may at regular intervals send promotional emails to make you aware of new products, newsletters, special offers, or other information which we think you may find interesting using the email address you have provided.
We may also use your information to contact you regarding your feedback about the programs in which you would have participated and also for market research purposes. We may contact you by email or phone.
Due to the nature of our business, we may also need to disclose your information to our third-party partner organizations and suppliers to provide you with the travel services and arrangements as booked by you inside your travel product with us, these may be outside of the UK/EEA and may not have the same level of privacy laws as exist in the UK/EEA. We will take reasonable steps to ensure that your privacy rights are protected.
We are strongly committed to ensuring that all your information is kept secure. In order to protect your information, we have taken all measures to safeguard and secure the information we collect online.
Controlling your personal information
You can opt to restrict the collection or use of certain personal information in the following ways:
You can choose to restrict your information by clicking the box to indicate that you do not want the information to be used by anybody for direct marketing purposes.
In case you have previously agreed to us use your personal information for direct marketing purposes, you may choose at any time by writing to or emailing us.
We will not distribute your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
General Data Protection Regulation
You may request details of personal information which we hold about you under the GDPR by contacting us.
Your rights as per GDPR:
The right to be informed
The right of access
The right of rectification
The right of erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision-making and profiling
If you believe that any information we are holding on to you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who do we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.